Goods must be returned within 30 days of purchase date, securely packaged.

The safest way is to return it by recorded delivery keeping a copy of your proof of postage, to ensure that you return the item in the 30 day time period. We may request to see a copy of the proof of postage.

To return your products please send the product to:

Please make sure you include a covering letter with your return, without this we cannot accept your return. If you purchased Dr Botanicals products in store, please contact that store directly to enquire about their return policy. Once we have received your product back, we will endeavour to complete the refund in 20 working days.